Shipping policy

<div>
<p>Last updated: {{ last_updated }}</p>
<h2>Processing Time</h2>
<p>Orders are typically processed within 1–2 business days (excluding weekends and holidays) after you receive your order confirmation email. You'll receive another notification once your order has shipped.</p>
<h2>Domestic Shipping (United States)</h2>
<ul>
<li><strong>Standard Shipping</strong> — $8.00, estimated 5–7 business days (free on qualifying orders)</li>
<li><strong>Express Shipping</strong> — $15.00, estimated 2–3 business days</li>
</ul>
<p>Delivery delays can occasionally occur.</p>
<h2>International Shipping</h2>
<p>We currently ship to Australia, Austria, Belgium, Canada, Switzerland, Czech Republic, Germany, Denmark, Spain, Finland, France, Hong Kong, Ireland, Israel, Italy, Japan, Malaysia, the Netherlands, Norway, New Zealand, Poland, Portugal, Singapore, South Korea, Sweden, the United Arab Emirates, and the United Kingdom via USPS and DHL Express. Rates and delivery estimates are calculated at checkout based on your destination.</p>
<p>{{ shop_name }} is not responsible for any customs duties or import taxes applied to international orders. Any such fees are the responsibility of the customer.</p>
<h2>Order Tracking</h2>
<p>Once your order ships, you'll receive an email with your tracking number. Please allow up to 48 hours for tracking information to update.</p>
<p>If you haven't received your order within 10 days of your shipping confirmation email, contact us at {{ email }} with your name and order number and we'll look into it.</p>
<h2>Damaged or Lost Shipments</h2>
<p>{{ shop_name }} is not liable for products damaged or lost in transit. If your order arrives damaged, please keep all packaging and contact the shipping carrier directly to file a claim, and let us know at {{ email }} so we can assist.</p>
<p>For returns, please see our Refund Policy.</p>
</div>